Virginia W Izw

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| map-marker Massillon, Ohio

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I Want to talk to a person. I want to cancel My New Aep account. NOW why can't I call?. Is this a scam?
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Preferred solution: Let the company propose a solution

Anonymous
map-marker Matawan, New Jersey

Want to warn people away from this company

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Clearview was supposed to send a mailing when my contract was up so I could renew my contract. They did not, so I was hit with a massive rate increase on their adjustable rate plan that they put me onto without my permission. I tried to call them to fix the issue but couldn't reach anyone. No callback from their callback number system as well. I cannot recommend this company.
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User's recommendation: Choose a different energy supplier.

Anonymous
map-marker Easton, Pennsylvania

Ripped Off Offered A lower Rate got a higher rate and a 50.00 dollar early termination fee .

They Are Scammers and Crooks should be put out of business.Don't Give them your business. They Should Be Fined......
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Preferred solution: Get Out Of Business you scammers.

User's recommendation: Avoid At All Cost And It Will Cost You If You don't.

Orlando S Skw
map-marker Burlington, Massachusetts

You are charging me the wrong price

my rate supposed to b.1009 per Kw hour not .12590 my customer account # is 230******** i have been trying to reach you to no avail please contact me at my home # 781 272 **** or my e mail spano.orlando@***.com
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Preferred solution: Let the company propose a solution

John M Aiz

Price Gouging - Unexpected Rate Hike.

When two very unscrupulous Clearview representative came to my door claiming they were going to save me money on my electric bill I wound up with huge rate hikes, I started out at about 6 cents pure Kwh and ended up at 13.2 cents, Some people are struggling to pay their bills and this company cost me a hundreds of dollars the last two years. They have some contract with variable rates written in the fine print. With Utilities being a regulated industry how can they get away with this?
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Loss:
$600

User's recommendation: Stick with the primary Utlity provider

Anonymous

Early termination fee

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Clearview Energy - Early termination fee

The day I signed up I was busy in my front yard when I was approached.Being annoyed but a bit interested in saving a few bucks I singed up. I never saw any kind of discount on my bill but since I wasn't being charged anything either I didn't think to much about it.

I was never told there was an early termination fee it must be in the fine print, but when I was late with paying my bill and got a disconnect notice, which I had promptly paid, it somehow generated a termination with clearview, another fact I was not made aware of when signing up with them.

A few weeks later I got a bill from clearview for $50 but could avoid it if I renewed with them.Make sure you read the fine print and ask about any fees that may occur prior to signing up with them. It has cost me $50 to learn the hard way this is how they run their business.

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Loss:
$50
Cons:
  • Unsolicited
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Let the company propose a solution

Joshua C Tue

Bait and Switch

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Clearview Energy - Bait and Switch
Signed up for a one year term at a reasonable rate, as soon as the term was done their rates apparently skyrocketed to more than double what I was being charged and what comed charges. Their scam worked because I had my electric bill on autopay and didn't notice, while their website portal continues to show my original contract rate and says I'm still under contract when I log in (screenshot attached). Insane that this is legal, I will be filing complaints wherever I can.
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Loss:
$500
Reason of review:
Pricing issue

Preferred solution: Full refund

Joanne W Clh

NOT, they charge extra $9.99 fee per month

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Stay clear of Clearview energy for energy provider...they charge an extra service fee of $9.99 per month and don't tell you upfront about this extra cost. Pass the word to family and friends.
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Loss:
$50
Cons:
  • Misleading
  • Intimidation tactics
Reason of review:
Not as described/ advertised

Preferred solution: Return of my early termination fee of $50

Arthur W Tfy

I do not recommend your company

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I called customer service on November 6, 2019 to cancel my contract when it expires on December 12, 2019. I have received another renewal notice effective date December 13, 2019. I do not wish to renew under any circumstances. Arthur Wink Account Number: 855304****
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Anonymous
map-marker Boston, Massachusetts

Either incompetent or dishonest

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Signed up for fixed rate and that get high floating rates.
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Reason of review:
Pricing issue
1 comment
Guest

Me too. I have called twice now and they say they will lock me and I get confirmation in the mail its floating and much higher than I was promised. So annoying, I am going to have to move on as I am done giving chances to this dishonest company.

Anonymous

Fantastic

This company sent an employer by the name of Cyle to my address to replace my windshield this was my first experience doing this he was great and did a fantastic job!!!!! Thank you
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Reason of review:
Good customer service
val v Agq
map-marker Cummington, Massachusetts

Abuse

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signed up for 9.45 c/kwhr. when it expired they did send a letter saying that now it is variable at 10.79c/kwhr. I didn't notice word variable so i stayed with them. Then it went to 12.89 and then to 17.89. This is an outright fraud! There is no rates like this in MA. Now I am trying to get out back to Nat Grid. Having problems doing so
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Loss:
$150
Reason of review:
Order processing issue

Preferred solution: Price reduction

Phillip Fyt
map-marker Philadelphia, Pennsylvania

Horrible company

i signed with them a yea rago and they sent me a letter stating they would renew me automatically if i did not do anything. their rates were high so i went to another company and told them when i was done with clearview . now i get a letter in the mail from clearview stating i owe them 150.00 dollars for early termination fee. i told them that i was switching companies and nothing was said about an early termination fee. it is not an early termination anyway. they can hold their breath for the payment!!!
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Anonymous
map-marker New Providence, New Jersey

Price gaugers

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Had a 12 month contract at a rate of 7.79 Kwh. Contact expired in January of 2019. Kept charging 7.79 thru the end of May when i was using little electricity. Once summer came they ratched rate up to 15.4 Kwh while my service provided JCP&L was only charging 8.8 Kwh. of course they know it takes 2 months to switch back to JCP&L when my energy use will drop dramatically. This is a scam and they should be shut down.
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Chrys E
map-marker Newark, Delaware

These disgusting ***

Scammers that go door to door & prey upon younger adults and elderly people for their con games. Run as fast as you can
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Cons:
  • Trying to be scammed
  • Aggressive
  • Being ripped off
Anonymous

*** from the start

they tell you your account it not current with national grid. they have your national grid account numbers and that you need to confirm with them that you need to have a company so verify and you are allset. guess what the wife doesn't fall for this bs called national grid right away and locked them out of accounts. do not answer the door. reported to police dept. about the door to door bs Angry Wtf Angry Wtf
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About

Summary

Clearview Energy is a corporation that focuses on providing energy-related services. The company has been in business for more than five years. Its head office is located in Dallas, TX. Clearview Energy operates only within the borders of the United States. The corporation offers various services such as wind energy, solar energy, green energy and renewable resources. On top of that the company distributes natural gas. Clearview Energy works with both individuals and businesses. The company provides different energy plans: ClearGreenGuarantee, Clear Green Smart, Clear Green Value Assurance and many more.

Clearview Energy reviews and complaints

Clearview Energy is ranked 339 out of 2003 in Utility category

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